Returns & Exchanges
At Beverage Warehouse, we strive to ensure every order arrives in perfect condition. Due to the perishable nature of our products, we offer returns or replacements on items that are damaged, incorrect, or expired within 14 days of delivery.
Return Process
- 1.Inspect Your Delivery
Upon receiving your order, please examine all beverage containers and packaging for leaks, dents, or incorrect items immediately.
- 2.Document the Issue
Take clear photographs of the damaged product and the shipping label to help our quality control team process your claim efficiently.
- 3.Contact Support
Email our customer service department with your order number and the attached photos to request a return authorization or a replacement shipment.
- 4.Receive Refund or Replacement
Once your claim is approved, we will issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost.